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Glossary of Terms

Glossary of Terms

Anti-racism organizational change - "the practice of identifying, challenging, and changing the values, structures and behaviours that perpetuate systematic racism" (Ontario Anti-racism Secretariat, 1995)

Cross-cultural - interaction between people of different cultures. Often used interchangeably with intercultural. Moving from one's own culture to another in relation to both communication and training.

Cultural sensitivity - Awareness about one's cultural assumptions, biases, behaviours and beliefs. The ability to interact with and understand people from other cultures without imposing one's cultural values.

Discrimination - The conscious or unconscious act of dealing with people on the basis of prejudicial attitudes and beliefs rather than individual merit. The denial of equal treatment, civil liberties and opportunity with respect to education, accommodation, health care, employment and access. In law, discrimination consists of making unjust distinctions on the basis of

  • religion, political affiliation, marital or family status
  • age, sexual orientation, gender, race, colour, nationality
  • physical, developmental, or mental disability

The roots of discrimination lie in stereotyping an prejudices.

Diversity - relates to the recognition and acknowledgment of individual differences, all the ways we are unique and different from others. This term describes the differences that exist within Canadian society across all four levles:

  • individual
  • team / organizational
  • professional
  • societal

An organization practicing diversity seeks to provide equitable treatment for all employees. It does this by moving past equal treatment, where differences are ignored, toward equitable treatment, where differences are recognized, acknowledged and eventually valued.

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