General Settlement Services
Starting over in a new country can be challenging, but you don’t have to do it alone. At the CCLC, our General Settlement Services are designed to help you feel supported, informed, and empowered throughout your settlement journey.
We provide individualized support, needs-based planning, and information and orientation services for eligible newcomers living in London and surrounding areas. Our experienced team is here to help you adjust to life in Canada and connect you with the resources and services that best meet your needs.
Our Services
Initial needs assessment using Immigration, Refugees and Citizenship Canada’s (IRCC) Needs and Assets Assessment and Referrals Service (NAARS) tool to better understand your needs, goals, and skills.
Development of a customized settlement plan co-created with you, outlining actionable goals in areas such as health, housing, education, employment, and community connections.
Information and orientation on topics such as education, language assessment, school registration, immigration and citizenship, financial literacy, healthcare and the legal system, family relationships, cultural adaptation, driving and transportation, housing, and community resources.
Referrals to government, non-government, and community services to support you through your settlement and integration journey.
Assistance with obtaining essential documents such as a social insurance number, health card, government benefits/credits, and other documentation.
Orientation sessions and workshops to provide important information about life in Canada.
Our Goal
To ensure every newcomer feels welcomed, supported, and equipped to successfully build their life in Canada. We are here to guide you, every step of the way.
Please Note:
Walk-in appointments are no longer available. To book an appointment, please fill out the intake form below.