What Services Are Available for Newcomers in London, Ontario?

Starting over in a new country comes with a lot of questions. Where can you get help settling in? How do you find English classes? What if you need help finding a job or understanding services in your new community?

At the Cross Cultural Learner Centre (CCLC), newcomers in London and surrounding areas can access support throughout their settlement journey. From personalized settlement support to language assessments, employment programs and community connections, CCLC can help you take the next step.

Where can newcomers get settlement help in London, Ontario?

The CCLC is a one-stop shop for settlement support, helping newcomers adjust to life in Canada and connect with the services and resources they need.

Our General Settlement Services provide individualized support, needs-based planning, and information and orientation services for eligible newcomers.

For newcomers who need more intensive support, CCLC also offers Case Management Services using a personalized approach. Based on Immigration, Refugees and Citizenship Canada’s Case Management Framework, the program supports newcomers with complex needs or multiple persistent barriers.

Our team works with clients and community partners to develop personalized settlement plans based on each person’s goals, strengths and challenges. The goal is to help newcomers build independence and confidence as they establish their lives in Canada.

Where can newcomers get an English language assessment in London?

If you are new to Canada or ready to begin English classes, an English Language Assessment is an important first step.

The CCLC can help you understand your current English level and connect you with a language training program that meets your needs.

Can newcomers get help finding a job in London, Ontario?

Yes. Finding employment and putting your education, experience and skills to work can be an important part of building your life in Canada.

The CCLC’s Pre-Employment Program helps newcomers prepare for the Canadian workplace, providing tools, guidance and personalized support to navigate the job search process and succeed in the labour market.

Is employment support available for newcomer youth?

CCLC also offers the Youth Employment Skills Strategy (YESS) for newcomers between the ages of 15 and 30.

The program helps newcomer youth build skills, gain experience and prepare for the workforce through:

  • Job readiness skills

  • Career exploration support

  • Workshops and events

  • Employment opportunities

Are interpretation and translation services available in London, Ontario?

Yes. The CCLC offers professional interpretation, certified translation and Commissioner of Oaths services in more than 80 languages for individuals and organizations across Southwestern Ontario.

These services help people communicate and access important information across language barriers.

How can newcomers meet people and connect with the community?

Settling into a new country is about more than accessing services. Feeling connected to your new community matters too.

The CCLC’s Community Connections program brings newcomers and long-time Canadian residents together to encourage intercultural awareness, volunteerism, and social and civic engagement.

The program provides newcomers with a welcoming space to build connections and become more involved in their new community.

Where can I get newcomer support in London, Ontario?

You don’t have to navigate settlement alone.

The Cross Cultural Learner Centre (CCLC) provides a range of services to support newcomers as they settle, work, learn and build connections in London and surrounding communities.

Whether you have recently arrived in Canada or are looking for support with the next step in your settlement journey, CCLC can help connect you with the services that are right for you.

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